Why are tips expected and even included in things? A tip is earned and shouldn't be expected. You're doing your job, generally not anything extraordinary. And why if you do a shitty job at your job I still feel guilty leaving you a bad tip. What's wrong with that picture?
OMG for the first time ever I didn't leave a tip. None at all due to the fact that instead of just bad service they gave us no service! We were not acknowledged ever and to top it off our food was cold...yet I still felt guilty!
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